VR
Venugopal Reddy Kaipu
Loan Recovery Officer — Yes Bank
Hyderabad, India
Professional Summary
Results-oriented Loan Recovery Officer with hands-on experience across finance collections, channel sales, and digital media. Experienced in managing delinquent accounts, negotiating settlements, leading collection teams, and using digital tools to support customer engagement. Strong communicator with a proven record of meeting recovery and sales targets.
Work Experience
Loan Recovery Officer — Yes Bank
Present
- Manage write-off and delinquent loan accounts (personal, CV, medical) and lead a recovery team to meet targets.
- Negotiate settlements, prepare MIS reports, and ensure compliance with bank policies and regulatory guidelines.
Channel Sales Executive (VAS) — Airtel
Previous
- Executed channel sales strategies for value-added services, onboarded retail partners, and consistently achieved monthly targets.
Digital Media Executive — Media Company
Previous
- Supported social media campaigns, online promotions, and analytics to improve customer engagement and lead generation.
Field Collection Executive — Dhanalakshmi Finance
Earlier
- Performed field collections, EMI follow-ups, and maintained accurate customer records and reports.
Projects
CSP Project — Innogeecks Technologies (6th Sem Internship)
Internship Project
Completed practical internship project on Customer Service Points (CSP) operations covering customer onboarding processes, transaction handling, and basic troubleshooting. Gained exposure to fintech workflows and customer support best practices.
Education
- B.Sc. (MSCS) — Geetham Degree College, Acharya Nagarjuna University (2024) | 80%
- Intermediate — Devathi Venkata Subbaiah Junior College (2021) | 90%
- SSC — Geethanjali High School (2019) | 93%
Interests
Playing Cricket · Carrom · Reading Technology & Financial News
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